{if $invalidTicketId} {include file="$template/includes/alert.tpl" type="danger" title="{lang key='thereisaproblem'}" msg="{lang key='supportticketinvalid'}" textcenter=true} {else} {if $closedticket} {include file="$template/includes/alert.tpl" type="warning" msg="{lang key='supportticketclosedmsg'}" textcenter=true} {/if} {if $errormessage} {include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage} {/if} {/if} {if !$invalidTicketId}

{lang key='supportticketsviewticket'} #{$tid}
{if $closedticket} {else} {/if}

{lang key='supportticketssubject'}: {$subject}

{foreach $descreplies as $reply}
{lang key="support.postedBy" name="{$reply.requestor.name}" date="{$reply.date}" requestorType="{lang key='support.requestor.'|cat:$reply.requestor.type_normalised}"}
{$reply.message} {if $reply.ipaddress}
{lang key='support.ipAddress'}: {$reply.ipaddress} {/if} {if $reply.id && $reply.admin && $ratingenabled}
{if $reply.rating}
{for $rating=1 to 5} {/for}
{lang key='ticketreatinggiven'}
{else}
{/if}
{/if}
{if $reply.attachments}
{lang key='supportticketsticketattachments'} ({$reply.attachments|count}) {if $reply.attachments_removed} - {lang key='support.attachmentsRemoved'}{/if}
    {foreach $reply.attachments as $num => $attachment}
  • {if $reply.attachments_removed}
    {$attachment}
    {else}
    {$attachment}
    {/if}
  • {/foreach}
{/if}
{/foreach}

{lang key='supportticketsreply'}

{lang key='supportticketsallowedextensions'}: {$allowedfiletypes} ({lang key="maxFileSize" fileSize="$uploadMaxFileSize"})
{/if}